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You Won’t Believe This! My Sub Zero Refrigerator Is Not Working But The Freezer Is!

Key points

  • To check the fan, unplug the refrigerator and locate the condenser fan on the back of the unit.
  • If it becomes faulty, it may not send the correct temperature signals to the cooling unit, causing the refrigerator to not cool.
  • To check if the fan is clogged or damaged, remove it from the refrigerator and inspect it for any blockages or damage.

Sub Zero refrigerators are renowned for being the ultimate in kitchen luxury, delivering superior performance and functionality. So, when your Sub Zero refrigerator stops working but freezer is, it can be a frustrating experience. However, it’s important to stay calm and troubleshoot the problem. In this blog post, we’ll explore some common reasons why your Sub Zero refrigerator may not be working, and we’ll also provide some troubleshooting tips to help you get it back up and running in no time. So, if you’re finding your Sub Zero refrigerator not working but freezer is, keep reading for some expert advice. We’ll help you get your Sub Zero refrigerator back in top condition, so you can continue to enjoy the luxury and performance of this remarkable appliance.

Sub Zero Refrigerator Not Working But Freezer Is

If your Sub Zero refrigerator is not working but the freezer is still running, there could be a few reasons why this is happening. Here are a few things you can check:

1. Check the power source: Make sure that the refrigerator is plugged in and that the outlet is working. If the outlet is not working, you may need to reset the circuit breaker or replace the cord.

2. Check the temperature settings: Make sure that the temperature settings for both the refrigerator and freezer are set correctly. If the temperature settings are too low, the refrigerator may not be able to cool properly.

3. Check the evaporator fan: The evaporator fan is responsible for circulating cold air inside the refrigerator. If the fan is not working, the refrigerator may not be able to cool properly. To check the fan, unplug the refrigerator and locate the evaporator fan in the freezer compartment. Check to see if the fan is turning freely. If the fan is not turning, you may need to replace the fan motor.

4. Check the condenser fan: The condenser fan is responsible for cooling the compressor and condenser coils. If the fan is not working, the refrigerator may not be able to cool properly. To check the fan, unplug the refrigerator and locate the condenser fan on the back of the unit. Check to see if the fan is turning freely. If the fan is not turning, you may need to replace the fan motor.

5. Check the control board: If the refrigerator is not cooling but the freezer is running, the control board may be the problem. To check the control board, unplug the refrigerator and locate the control board behind the kick plate. Check the wiring and connections to ensure that they are secure. If the control board is faulty, you may need to replace it.

If the above steps do not solve the problem, you may need to contact a professional appliance repair technician to diagnose and repair the issue.

What Are The Most Common Reasons For A Sub Zero Refrigerator Not Cooling But The Freezer Is?

  • 1. Dirty condenser coils: Condenser coils are responsible for releasing heat from the refrigerator. If these coils are dirty, they will not be able to release heat properly, causing the refrigerator to not cool. To clean the condenser coils, unplug the refrigerator and use a vacuum cleaner with a soft brush attachment to gently remove dust and debris.
  • 2. Faulty temperature control thermostat: The temperature control thermostat is responsible for regulating the temperature of the refrigerator. If it becomes faulty, it may not send the correct temperature signals to the cooling unit, causing the refrigerator to not cool. To check if the thermostat is faulty, use a multimeter to test it for continuity.
  • 3. Clogged or damaged evaporator fan: The evaporator fan is responsible for circulating cold air throughout the refrigerator. If it becomes clogged or damaged, it may not circulate the cold air properly, causing the refrigerator to not cool. To check if the fan is clogged or damaged, remove it from the refrigerator and inspect it for any blockages or damage.
  • 4. Faulty cooling unit: The cooling unit is responsible for removing heat from the refrigerator. If it becomes faulty, it may not remove heat properly, causing the refrigerator to not cool. To check if the cooling unit is faulty, unplug the refrigerator and use a multimeter to test it for continuity.
  • 5. Incorrect temperature setting: If the temperature setting on the refrigerator is not set correctly, it may not cool properly. To check if the temperature setting is correct, consult the refrigerator’s manual or adjust the temperature setting to a lower setting.

What Are Some Troubleshooting Steps I Can Take Before Calling A Repairman?

Troubleshooting steps before calling a repairman:

1. Check the power source: Ensure that the appliance is plugged in and that the outlet is working.

2. Check the circuit breaker: If the outlet is working, check the circuit breaker to see if it has tripped.

3. Check the settings: Make sure that the appliance is set to the correct settings and that it is turned on.

4. Check the owner’s manual: The owner’s manual can provide valuable information on troubleshooting common issues.

5. Check the warranty: If your appliance is still under warranty, you may be able to get the problem fixed for free.

6. Check for blockages: Make sure that the appliance is properly ventilated and that there are no blockages in the vents or filters.

7. Check the temperature: Make sure that the appliance is set to the correct temperature and that it is set to the correct cycle.

8. Check the drain line: Make sure that the drain line is clear and that the drain pump is working.

9. Check the vents: Make sure that the appliance is properly vented and that the vents are not blocked.

10. Check the filters: Make sure that the filters are clean and that they are not clogged.

If none of the above steps solve the problem, you may need to call a repairman. However, by taking the steps above, you may be able to avoid a costly repair bill.

What Should I Do If My Sub Zero Refrigerator Is Not Cooling But The Freezer Is, And I Cannot Find A Solution?

If your Sub Zero refrigerator is not cooling but the freezer is, there are a few things you can check to try and solve the problem.

First, check the temperature settings. Make sure that the refrigerator is set to the correct temperature and the freezer is set to the correct temperature.

Next, check the seals on the doors. Make sure that the seals are tight and that the doors are not left open for long periods of time.

If the seals are not tight, you can try replacing them. You can buy replacement seals at most hardware stores.

If the problem persists, it may be that the refrigerator’s coolant levels are low. You can check the coolant levels by removing the back panel of the refrigerator and checking the coolant lines. If the levels are low, you will need to add more coolant.

If the problem is still not resolved, it may be that the refrigerator’s compressor or fan is not working. In this case, you will need to call a service technician to diagnose and fix the problem.

It is important to have your Sub Zero refrigerator serviced regularly to ensure that it is working properly and to prevent problems from arising in the future.

How Can I Prevent My Sub Zero Refrigerator From Not Cooling But The Freezer Is In The Future?

A refrigerator that doesn’t cool but freezes can be a real inconvenience, especially if you’re relying on it to keep your food fresh. Here are some steps you can take to troubleshoot and prevent this issue from happening in the future:

1. Check the temperature settings: Make sure that both the fridge and freezer are set to the correct temperature. The fridge should be set between 37 and 40 degrees Fahrenheit, and the freezer should be set between 0 and 5 degrees Fahrenheit. If the temperature settings are incorrect, adjust them accordingly.

2. Check the seals: Make sure that the seals around the door are in good condition. A loose seal can allow cold air to escape, causing the refrigerator not to cool properly. To check the seal, close the door on a dollar bill and try to pull it out. If the dollar bill slides out easily, the seal needs to be replaced.

3. Check the condenser coils: The condenser coils are responsible for cooling the refrigerant, and they need to be kept clean in order to function properly. If the coils are dirty, they can prevent the refrigerator from cooling properly. To clean the coils, unplug the refrigerator and use a vacuum cleaner with a soft brush attachment to remove any dust and debris.

4. Check the evaporator fan: The evaporator fan is responsible for circulating cold air throughout the refrigerator. If the fan is not working, the refrigerator will not be able to cool properly. To check the fan, unplug the refrigerator and locate the evaporator fan motor. Listen for the motor to turn, and if the fan is not turning, you may need to replace it.

5. Check the refrigerant level: The refrigerant is responsible for cooling the air inside the refrigerator. If the refrigerant level is low, the refrigerator will not be able to cool properly. To check the refrigerant level, unplug the refrigerator and locate the refrigerant lines. Use a refrigerant gauge to measure the pressure, and if necessary, add more refrigerant to the system.

By taking these steps, you can help ensure that your Sub Zero refrigerator continues to function properly and keep your food fresh.

What Are Some Signs That My Sub Zero Refrigerator May Need A Repair?

Sub Zero refrigerators are built to last, but like any appliance, they can break down over time. Here are some signs that your Sub Zero refrigerator may need a repair:

1. Leaking Water: If you see water pooling around the base of the refrigerator, it could be a sign that there is a leak in the cooling system. This can be dangerous, as it can cause electrical shorts and fires.

2. Unusual Noises: If your Sub Zero refrigerator is making strange noises, it could be a sign that there is a problem with the motor or the compressor. These issues can cause the refrigerator to work harder, which can lead to higher energy bills and a shorter lifespan.

3. Temperature Issues: If your Sub Zero refrigerator is not maintaining a consistent temperature, it could be a sign that there is a problem with the temperature sensor or the cooling system. This can cause food to spoil more quickly and can lead to higher energy bills.

4. Door Issues: If your Sub Zero refrigerator door is not closing properly, it could be a sign that there is a problem with the hinges or the seals. This can cause cold air to leak out of the refrigerator, which can lead to higher energy bills and a shorter lifespan.

5. Power Issues: If your Sub Zero refrigerator is not turning on, it could be a sign that there is a problem with the power supply or the electrical system. This can be dangerous, as it can cause electrical shorts and fires.

If you are experiencing any of these issues with your Sub Zero refrigerator, it is important to call a repair professional as soon as possible. A trained technician will be able to diagnose the problem and make any necessary repairs to ensure that your refrigerator is running safely and efficiently.

In a nutshell

If your Sub-Zero refrigerator is not working but the freezer is, there are a few things you can do to troubleshoot the problem. First, check to see if the refrigerator is plugged in and receiving power. If it is, then the next step is to check the circuit breaker or fuse. If the circuit breaker or fuse is tripped, reset it and see if the refrigerator starts working again. If the refrigerator is still not cooling, you may need a professional appliance repair technician to diagnose and repair the problem. In the meantime, you can keep your food frozen in the freezer.

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About the Author
Chelsea Monroe is the Test Kitchen Director for Chop'n Prep magazine. With 15 years in the culinary industry, Chelsea has worked as a chef at acclaimed restaurants in New York and San Francisco. She now oversees recipe development and product testing for the magazine. Chelsea specializes in discovering the best...