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Why Is My Subzero Refrigerator Not Cooling But The Freezer Works? Here’s The Answer You’ve Been Looking For!

Chelsea Monroe is the Test Kitchen Director for Chop'n Prep magazine. With 15 years in the culinary industry, Chelsea has worked as a chef at acclaimed restaurants in New York and San Francisco. She now oversees recipe development and product testing for the magazine. Chelsea specializes in discovering the best...

What To Know

  • If the thermostat in your refrigerator is not working correctly, it may not send the proper signal to the compressor to turn on.
  • It is usually located behind the kickplate at the bottom or on the back of the refrigerator.
  • If the power cord to your refrigerator is loose or the power plug is not working, it can prevent your refrigerator from cooling.

Your SubZero refrigerator is one of the most important appliances in your home, and if it stops working, it can be incredibly frustrating. If your SubZero refrigerator is not cooling but the freezer is, there are a few possible causes. In this blog post, we will explore some of the most common reasons why your SubZero refrigerator may not be cooling properly and offer some solutions to fix the problem.

Why Is My Subzero Refrigerator Not Cooling But Freezer Works?

If your Subzero refrigerator is not cooling but the freezer works, there could be a few reasons for this. Here are some possible causes and solutions:

1. Condensation issue: If the evaporator coils in your refrigerator are iced over, it can prevent the compressor from working properly and prevent the refrigerator from cooling. To fix this, turn off the refrigerator and unplug it. Then, use a hair dryer or heat gun to melt the ice on the coils. Once the coils are clear, plug the refrigerator back in and turn it on.

2. Thermostat problem: If the thermostat in your refrigerator is not working correctly, it may not send the proper signal to the compressor to turn on. To fix this, unplug the refrigerator and locate the thermostat. It is usually located behind the kickplate at the bottom or on the back of the refrigerator. Remove the thermostat and test it with a multimeter. If the thermostat is faulty, replace it.

3. Compressor issue: If the compressor in your refrigerator is not functioning properly, it can prevent your refrigerator from cooling. To fix this, unplug the refrigerator and locate the compressor. It is usually located behind or at the bottom of the refrigerator. Test the compressor with a multimeter and if it is faulty, replace it.

4. Refrigerant leak: If your refrigerator is leaking refrigerant, it can cause it to lose its ability to cool. To fix this, unplug the refrigerator and locate the source of the leak. You may need to call a professional refrigerator repair technician to repair this issue.

5. Power issue: If the power cord to your refrigerator is loose or the power plug is not working, it can prevent your refrigerator from cooling. To fix this, check the power cord and plug to ensure that they are securely plugged in. If the cord or plug is faulty, you may need to replace it.

If none of these solutions work, you may need to call a professional refrigerator repair technician to diagnose and repair the problem.

How Do I Troubleshoot My Sub-zero Refrigerator That Is Not Cooling?

  • 1. Check the door seals: Make sure the refrigerator door seals are tight and in good condition. A loose seal can cause the refrigerator to lose cold air and affect its cooling efficiency.
  • 2. Check the temperature setting: Make sure the temperature setting on the refrigerator is correct. If the temperature is set too low, the refrigerator will not cool properly.
  • 3. Check the power supply: Make sure the refrigerator is plugged in and receiving power. If the power cord is loose, the refrigerator may not receive enough power to operate properly.
  • 4. Check the condenser coils: The condenser coils are responsible for cooling the refrigerant inside the refrigerator. If the coils are dirty or blocked, the refrigerator will not cool properly. Clean the condenser coils with a vacuum cleaner or brush.
  • 5. Check the evaporator fan: The evaporator fan circulates cold air inside the refrigerator. If the fan is not working, the refrigerator will not cool properly. Make sure the fan is clean and free of debris. If the fan is not working properly, you may need to replace it.

How Do I Clean The Condenser Coils In My Sub-zero Refrigerator?

Cleaning the condenser coils in your Sub-Zero refrigerator is important to ensure optimal performance and longevity. Here are the steps to clean your condenser coils:

1. Unplug your refrigerator: Before cleaning the condenser coils, it’s important to unplug your refrigerator to avoid any risk of electrical shock.

2. Locate the condenser coils: The condenser coils are located on the back of the refrigerator. They are typically located at the bottom or on the back of the unit, depending on the model.

3. Remove the access panel: To access the condenser coils, you will need to remove the access panel that covers them. This panel is usually held on by screws or clips.

4. Vacuum the condenser coils: Use a soft brush attachment on your vacuum cleaner to gently vacuum the condenser coils. This will help to remove any dust and debris that has accumulated on them.

5. Use a soft cloth and mild detergent: If there are any stubborn stains or debris on the condenser coils, you can use a soft cloth and mild detergent to remove them. Be sure to use a gentle detergent to avoid damaging the coils.

6. Reinstall the access panel: Once you have cleaned the condenser coils, reinstall the access panel.

7. Plug in the refrigerator: Finally, plug in the refrigerator and turn it on.

It’s important to note that cleaning the condenser coils in your Sub-Zero refrigerator should only be done once a year. If you clean them more frequently, you risk damaging the coils or voiding the warranty on your unit.

How Do I Reset My Sub-zero Refrigerator?

To reset your Sub-Zero refrigerator, follow these steps:

1. Locate the control panel on the refrigerator. This is usually located on the front of the refrigerator, at the top or bottom.

2. Press and hold the “Power Freeze” and “Chill” buttons simultaneously for 5 seconds.

3. Release the buttons and wait for 3 seconds.

4. Press and hold the “Power Freeze” and “Chill” buttons again simultaneously for 5 seconds.

5. Release the buttons and wait for 3 seconds.

6. The refrigerator should now be reset and should function properly.

Note: If the refrigerator is not functioning properly after following the above steps, you may need to contact Sub-Zero Customer Service for assistance. They can be reached at 1-800-222-7820.

How Do I Know If My Sub-zero Refrigerator Compressor Is Bad?

A Sub-zero refrigerator compressor is the heart of your fridge. It is responsible for circulating refrigerant throughout the system and keeping your fridge cold. If your compressor is not working, the fridge will not be able to cool properly and your food may spoil.

There are a few signs that your compressor may be bad. One sign is if your fridge is not cooling at all. Another sign is if your fridge is cooling but not as much as usual. You may also hear a humming or buzzing sound coming from the compressor.

If you suspect that your compressor is bad, it is important to call a Sub-zero refrigerator repair professional as soon as possible. A trained technician will be able to diagnose the problem and determine if the compressor needs to be replaced.

In the meantime, there are a few things you can do to try to protect your food. One option is to place ice packs in the freezer to help preserve its temperature. Another option is to transfer perishable items to another fridge or cooler.

It is also important to avoid opening the door of the fridge as much as possible. This will help to maintain the temperature inside the fridge and prevent the food from spoiling.

Why Is My Sub-zero Refrigerator Not Cooling But The Freezer Is Cold?

If your Sub-Zero refrigerator is not cooling but the freezer is cold, there could be several reasons for this. Here are a few things you can check:

1. Check the temperature settings: Make sure that the temperature settings for both the refrigerator and freezer are set correctly. The refrigerator should be set to a temperature between 38 and 40 degrees Fahrenheit, and the freezer should be set to a temperature between 0 and 5 degrees Fahrenheit.

2. Check the power supply: Make sure that the refrigerator is receiving the correct power supply. Check the power cord for any signs of damage, and make sure that it is plugged into a working outlet. If the power cord is damaged, you may need to replace it.

3. Check the condenser coils: The condenser coils are responsible for cooling the refrigerant gas inside the refrigerator. If the condenser coils are dirty, they may not function properly. Clean the condenser coils with a vacuum cleaner or a brush attachment.

4. Check the evaporator coils: The evaporator coils are responsible for cooling the air inside the refrigerator. If the evaporator coils are dirty, they may not function properly. Clean the evaporator coils with a vacuum cleaner or a brush attachment.

5. Check the damper control: The damper control regulates the flow of cold air from the freezer to the refrigerator. If the damper control is not functioning properly, the refrigerator may not receive enough cold air. Check the damper control for any signs of damage, and make sure that it is set correctly.

6. Check the seals: Make sure that the seals on the doors of the refrigerator are in good condition. If the seals are damaged, they may not seal properly, and the refrigerator may not maintain the correct temperature. Replace the seals if they are damaged.

7. Check the condenser fan: The condenser fan is responsible for blowing air over the condenser coils to help cool the refrigerant gas. If the condenser fan is not functioning properly, the refrigerator may not cool properly. Check the condenser fan for any signs of damage, and make sure that it is running.

Key Points

In conclusion, if your refrigerator is not cooling but the freezer is working, it could be an issue with the condenser coils, the evaporator fan, or the temperature control thermostat. It is important to check these components and make sure they are functioning properly. If the problem persists, you may need to call a service technician to diagnose and repair the issue.

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Chelsea Monroe

Chelsea Monroe is the Test Kitchen Director for Chop'n Prep magazine. With 15 years in the culinary industry, Chelsea has worked as a chef at acclaimed restaurants in New York and San Francisco. She now oversees recipe development and product testing for the magazine. Chelsea specializes in discovering the best tools for improving home cooking techniques. Whether it's finding the easiest way to julienne vegetables or baking artisan breads without a stand mixer, Chelsea puts appliances, gadgets and utensils to the test. When she's not obsessing over the latest innovations, Chelsea enjoys traveling, cooking for friends and family, and experimenting with seasonal, local ingredients. Her goal is helping home chefs produce restaurant-quality meals with minimum fuss using the right kitchen tools.
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